You have a big graphics job and a deadline to boot. Where do you begin to find the right large graphics company to best serve your needs? You should phone interview the production company or better yet, set up a consultation if you are local and take a tour of their facility before you submit.
1-Communication is key, so find out if you will be assigned a CSR to oversee your job?
Good customer service representatives will prioritize your job, tracking it while staying in easy communication with you, should any questions arise. Will you have easy phone access to this person while the job is progressing? You want to be certain an assigned representative is keeping track of your project!
2-Does this company offer turnkey services? Turnkey operations are those which they produce on-sight. This isoften desirable because it will save time and expedite your job. Offering a diversity of services with installation services streamlines your job. “One stop shopping” in this time-driven world can minimize your pain!
3-Technical savviness is another important characteristic of the company you wish to hire for your large project. Take a tour of their facility to investigate their technical capabilities! If you’re not local, then review their website and conduct a phone interview. Call to speak with a representative and pick their brain about specific services offered.
4-Are they flexible creative problem solvers? By this I mean, not only do they have great graphic designers on staff, but does the graphics company handle creative solutions with a variety of output options which gives you options within your budget? How about creative solutions to accommodate your time deadlines? Do they think outside-the-box?
5-Customer satisfaction is paramount above all else. How does the company stand behind their product? Resort not only to viewing their portfolio, but review customer testimonials.
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